Partner Agent
Chases carriers so your team doesn't have to.
The Partner Agent manages connections to carriers, airlines, terminals and other partners. It resolves the right tracking identifier, reads the latest status from official sources, registers tracking and normalizes partner events into your timeline.
Skills
| Skill | What it does | You get |
|---|---|---|
| Connection health | Shows which partner connections and actions are live. | Capability matrix |
| Tracking identity | Finds the correct carrier identifier from your references. | Identifier with provenance |
| Status lookup | Reads the latest carrier or terminal status. | Observation with provider time and confidence |
| Register tracking | Subscribes or schedules polling for a shipment. | Registration receipt, scope and expiry |
| Event normalization | Maps partner events to your standard timeline. | Proposed timeline events |
| Partner actions | Performs supported partner actions with approval. | External receipt and confirmation |
Built to be trusted.
- Read access is switched on first. Each action is enabled only after its contract, authorization and testing are in place.
- Unknown carrier associations are resolved before any lookup, so it never queries with a wrong identifier.
- Tracking failure never triggers a re-booking.
Customized to you
This agent is running in production at a freight forwarder. For your business we tailor its skills, rules and connections to your systems, your customers and your data, and we can run it on your own private LLM.
Which carriers?
We build connectors for the partners you work with, starting with read-only status.
Does it replace visibility platforms?
It can read from them too, and puts the result in your own timeline.
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