Choose Unloq if
- Your priority is strategic decisions with an audit trail and measured outcomes.
- You want AI that never writes to source systems.
- Your buyers are leadership and finance teams.
Unloq helps leaders make calls they can defend — it recommends, explains and measures, then a person decides. Cloud28.ai builds agents that do the operational work and bring people in only where judgment is needed.
Last reviewed 13 November 2026. Based on each company's public materials.
| Unloq | Cloud28.ai | |
|---|---|---|
| Who acts | A person, after reviewing the recommendation | Agents act; people approve exceptions and high-stakes items |
| System access | Read-only | Read by default; writes through approved, logged paths |
| Core output | Ranked recommendations with evidence and baseline measurement | Completed operational work: records, files, updates, bookings |
| Typical user | Leadership, finance, commercial and analytics teams | Operations, customer service and dispatch teams |
| Legacy connectivity | Connects to existing business data | EDI, SFTP, AS/400, ODBC, PDFs, screen automation |
| Where AI runs | Client cloud or Unloq hosting | Your VPC or on-prem, open-weight model option |
Our agents can perform the same kinds of actions, designed around your workflow, your systems and your data instead of a one-size-fits-all product.
| Unloq offers | Cloud28.ai, customized to you |
|---|---|
| Describe what happened | Agents summarize order, shipment and exception status straight from your systems. |
| Explain why a number moved | Exception agents explain the cause, such as a delay reason, a missing field or a rate variance, with the source linked. |
| Recommend options with evidence | Agents propose an action and cite the documents and records behind it. |
| Prove what a decision was worth | Every engagement measures baseline vs. after: manual effort, cycle time and rework. |
| Read-only access and cited sources | Read-only mode is available. Writes happen only through paths you approve, and every action is logged. |
Left column summarizes Unloq's public positioning in our own words; see sources below.
Unloq describes “decision intelligence for calls you can defend.” Its flow is Describe, Contextualise, Recommend, Prove: it connects business data, adds market context, ranks options with evidence, and measures impact against a do-nothing baseline. It reads data without changing it, and every decision gets human sign-off.
Unloq is built for the decisions leaders make: where to open a depot, which accounts to prioritize, whether a change worked. Its read-only design is a feature for that job.
Cloud28.ai is built for the volume work underneath those decisions — thousands of documents, bookings, status updates and exceptions a week. Our agents write to your systems through approved paths, with confidence thresholds, approval gates and full logs. Different jobs; both can coexist.
Real samples, real systems, one workflow with heavy manual effort and clear rules.
A custom agent team, connected to your TMS, WMS, ERP, EDI, inboxes and files.
Production-like test on your documents, measured against today's effort and error rate.
We run and improve the agents, optionally on your own private open-weight LLM.
Only partly. Unloq recommends decisions; Cloud28.ai executes operational workflows. Many teams would benefit from both.
Writes go through approved paths only, with confidence thresholds, business rules, human approval gates, logging and rollback.
Yes. Every engagement baselines manual effort, cycle time and rework before go-live.
Bring sample documents and the systems they end up in. We'll show what an agent team would do with them.
Unloq and other product names are trademarks of their respective owners. Cloud28.ai is not affiliated with or endorsed by them. Competitor descriptions summarize public materials as of the review date and may change; to request a correction, email sales@cloud28.ai.