Compare / Unloq

Cloud28.ai vs Unloq

Unloq helps leaders make calls they can defend — it recommends, explains and measures, then a person decides. Cloud28.ai builds agents that do the operational work and bring people in only where judgment is needed.

Cloud28.aivsUnloq

Last reviewed 13 November 2026. Based on each company's public materials.

At a glance
 UnloqCloud28.ai
Who actsA person, after reviewing the recommendationAgents act; people approve exceptions and high-stakes items
System accessRead-onlyRead by default; writes through approved, logged paths
Core outputRanked recommendations with evidence and baseline measurementCompleted operational work: records, files, updates, bookings
Typical userLeadership, finance, commercial and analytics teamsOperations, customer service and dispatch teams
Legacy connectivityConnects to existing business dataEDI, SFTP, AS/400, ODBC, PDFs, screen automation
Where AI runsClient cloud or Unloq hostingYour VPC or on-prem, open-weight model option
Capability match

What Unloq offers, custom-built for you.

Our agents can perform the same kinds of actions, designed around your workflow, your systems and your data instead of a one-size-fits-all product.

Unloq offersCloud28.ai, customized to you
Describe what happenedAgents summarize order, shipment and exception status straight from your systems.
Explain why a number movedException agents explain the cause, such as a delay reason, a missing field or a rate variance, with the source linked.
Recommend options with evidenceAgents propose an action and cite the documents and records behind it.
Prove what a decision was worthEvery engagement measures baseline vs. after: manual effort, cycle time and rework.
Read-only access and cited sourcesRead-only mode is available. Writes happen only through paths you approve, and every action is logged.

Left column summarizes Unloq's public positioning in our own words; see sources below.

What is Unloq?

Unloq describes “decision intelligence for calls you can defend.” Its flow is Describe, Contextualise, Recommend, Prove: it connects business data, adds market context, ranks options with evidence, and measures impact against a do-nothing baseline. It reads data without changing it, and every decision gets human sign-off.

The core difference

Unloq is built for the decisions leaders make: where to open a depot, which accounts to prioritize, whether a change worked. Its read-only design is a feature for that job.

Cloud28.ai is built for the volume work underneath those decisions — thousands of documents, bookings, status updates and exceptions a week. Our agents write to your systems through approved paths, with confidence thresholds, approval gates and full logs. Different jobs; both can coexist.

Who should choose which

A fair fit check.

Choose Unloq if

  • Your priority is strategic decisions with an audit trail and measured outcomes.
  • You want AI that never writes to source systems.
  • Your buyers are leadership and finance teams.

Choose Cloud28.ai if

  • Your bottleneck is operational volume, not strategic analysis.
  • You want agents to complete work in the TMS, WMS or ERP with guardrails.
  • You run legacy systems and need private model hosting.
How Cloud28.ai works

Map. Build. Prove. Operate.

01Days 1–2

Map

Real samples, real systems, one workflow with heavy manual effort and clear rules.

02Days 2–4

Build

A custom agent team, connected to your TMS, WMS, ERP, EDI, inboxes and files.

03Day 5+

Prove

Production-like test on your documents, measured against today's effort and error rate.

04Ongoing

Operate

We run and improve the agents, optionally on your own private open-weight LLM.

FAQ
Is Cloud28.ai an Unloq alternative?

Only partly. Unloq recommends decisions; Cloud28.ai executes operational workflows. Many teams would benefit from both.

How do Cloud28.ai agents stay safe if they can write?

Writes go through approved paths only, with confidence thresholds, business rules, human approval gates, logging and rollback.

Do you measure impact?

Yes. Every engagement baselines manual effort, cycle time and rework before go-live.

See it on your workflow

Bring us the work underneath the decision.

Bring sample documents and the systems they end up in. We'll show what an agent team would do with them.

Book discovery → All comparisons Meet our agent team
Sources

Unloq and other product names are trademarks of their respective owners. Cloud28.ai is not affiliated with or endorsed by them. Competitor descriptions summarize public materials as of the review date and may change; to request a correction, email sales@cloud28.ai.